Privacy policy
This policy explains which personal data we process, why, and what rights you have. Processing is carried out in accordance with the General Data Protection Regulation (GDPR).
Controller
AMOUR Parfums, Tomas Pocak s.p.
Ledavsko naselje 16, 9000 Murska Sobota, Slovenia
Email: info@snem.ai · Phone: +386 30 530 330
What we process and why
| Purpose | Data | Legal basis | Retention |
|---|---|---|---|
| Contact form and replying to your enquiry | name, company, email, message | pre-contractual steps — Art. 6(1)(b) | 2 years from last contact |
| Operating and securing the site | IP address, access time, browser (server logs) | legitimate interest — Art. 6(1)(f) | up to 30 days |
| Measuring traffic and ad performance | Google Ads / analytics cookies | consent — Art. 6(1)(a) | see cookie settings |
| Business offers to companies (B2B email) | publicly listed business email, company name | legitimate interest — Art. 6(1)(f) | until unsubscribe, then suppression list only |
Business messages to companies
We occasionally send a one-off business offer to companies whose business contact details are publicly listed. Every such message contains a link for immediate unsubscribe. On unsubscribe we permanently add your address to a suppression list and never write again — we keep that list precisely so that we can honour the unsubscribe.
Processors and recipients
- Vercel Inc. — website hosting and contact form processing
- Zoho Corporation (EU) — mail server for info@snem.ai
- Google Ireland Ltd. — Google Ads and conversion measurement (only with your consent)
We do not sell your data and do not pass it to third parties for their own purposes.
Cookies
Essential cookies are required for the site to work and are always active. Measurement and advertising cookies are only loaded after your consent (Google Consent Mode v2) — you can change your choice at any time by clearing this site's data in your browser and choosing again in the banner.
Your rights
At any time you may request access to your data, rectification, erasure, restriction of processing, portability, or object to processing based on legitimate interest. Send your request to info@snem.ai — we reply within one month at the latest.
If you believe the processing breaches the law, you may lodge a complaint with the Information Commissioner of the Republic of Slovenia (Dunajska cesta 22, 1000 Ljubljana, gp.ip@ip-rs.si) or with the supervisory authority in your country of residence.